Hi all, a massive thanks for joining us here on the MekaMon community - Over the next few months we’ll be introducing a ton of new features and depth to the app as we work our way towards full release. For those that have received their beta units already, I have some important information to get you started.
Downloading the App on Android & iOS
In order to control your Meka, you'll need a smartphone and the MekaMon app. You won't be able to find this on App Stores just yet as it's still in beta. In fact, the only way to download the app is through our invitation system!
Invites have been sent out to all our Beta Meka Pilots. These were sent out to the original shipping emails that you used when purchasing (and any additional ones you stated). Follow the instructions below to get the latest version of the MekaMon App. If you haven't received an email regarding Beta Invites, there's some information for you at the bottom too!
Android - Log into your Google Account and download the latest version from Google Play here. Download the app on Android
If you’re unable to download the app, make sure you’re signed into the correct Google account. If the problem still persists, drop an email to firstname.lastname@example.org with subject line ‘App Download Issue - Android’
iOS - To access the Beta app, you'll have to use TestFlight. You should have received a separate invitation email from Apple with details on how to get TestFlight started, and an activation key to gain access to the MekaMon iOS app. Download the TestFlight App Here
Again, if you’re having trouble downloading the MekaMon app or aren't sure whether you've received an email or not then please email email@example.com with subject line ‘‘App Download Issue - ioS’
App Download Invitations
You might want to download the app from an Google / iOS account associated with a different email address. (Or perhaps send yourself another invitation) If you want to download the app from another account, you'll need another invitation. Follow the link below and fill in the Account Invitation Form. Invitations are sent out manually.
Send Download Invitation
Again, firstname.lastname@example.org for help!
Feedback & Technical Support
Please give us your feedback over the next few months as we squash bugs and push out brand new features. Let us know what you're enjoying, what you're not and what you'd like to see in the future. Open up a new topic and let us know what you think!
To report any bugs or ask questions, posting on the MekaMon Beta section of community.mekamon.com is the best way to bring it to our attention. This is a beta and there will be bugs (apologies in advance) but we’re excited to share this journey with you.
If you're having trouble downloading the app or you need to get in contact with us for technical support then email@example.com is the fastest way to do so right now. Send an email and we'll get back to you ASAP.